Vertex Technical Support

You donโ€™t have to be on your own

The Vertex support service is intended for

  • Resolving software-related issues
  • Collecting, analyzing, and reporting suspected software errors
  • Gathering software development ideas from customer feedback

Free use of the support service is included for customers who have made a maintenance agreement. All software subscriptions include support & maintenance.

Vertex Help Center

By logging into the Vertex Help Center, you can make support requests and track the status of your requests. You can also conveniently see your own open support tickets and the ones that have already been resolved.

Phone support

Europe, Middle East & Africa
Tel: +44 1423 500 304

North & South America
Tel: +1 (781) 271-9111

Finland & Baltic Countries
Tel: +358 3 3134 1230

Tel: +32 89 70 33 64

Documentation and user manuals

Learn Vertex online.

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