Vertex Technical Support
You don’t have to be on your own
The Vertex support service is intended for
- Resolving software-related issues
- Collecting, analyzing, and reporting suspected software errors
- Gathering software development ideas from customer feedback
Free use of the support service is included for customers who have made a maintenance agreement. All software subscriptions include support & maintenance.
Vertex Help Center
By logging into the Vertex Help Center, you can make support requests and track the status of your requests. You can also conveniently see your own open support tickets and the ones that have already been resolved.
Europe, Middle East & Africa
Tel: +44 1423 500 304
Australia, Asia & Oceania
Tel: +61 7 3286 5845
North & South America
Tel: +1 (781) 271-9111
Finland & Baltic Countries
Tel: +358 3 3134 1230
Tel: +32 89 70 33 64
Documentation and user manuals
Learn Vertex online.