AI Tools Are Coming to Vertex Software early 2027, Starting with Ask VIA – Vertex Intelligent Assistant Chat
The first beta of Ask VIA – Vertex Intelligent Assistant Chat is currently planned for early 2027 and is designed to help users get productive faster, find trusted guidance sooner and spend less time searching for answers.
We’re happy to announce that AI tools are coming to Vertex software in 2027, starting with Ask VIA – Vertex Intelligent Assistant Chat. Ask VIA is the first customer-visible milestone in a broader AI strategy focused on a simple goal: helping Vertex users get productive faster, find the information they need sooner and spend less time on routine work.
Ask VIA gives users a faster way to find the information they need while they work. You’ll be able to ask questions in English or Finnish using normal conversational language and receive answers based on Vertex’s own documentation, knowledge base articles and tutorials — together with links to the original sources. Wider language support is planned after launch.
In other words, when you need help using Vertex, you can simply ask.
Ask VIA Helps alongside Human Support To Shorten Time To Find Solutions
Our human support team isn’t going anywhere. We’ll still be here for you just as before. Ask VIA simply provides immediate answers to everyday questions. It can also make it easier to discover the workflows and automation already available in Vertex software, without first needing to know exactly what a feature is called or where to look for it.
For new users, this also makes getting started with Vertex simpler. Instead of needing to know where information is located or the exact terminology to search for, they can ask questions in plain conversational language — much like they would ask a colleague or trainer. The aim is to shorten the distance between “how do I do this?” and getting the work done.
Ask VIA is planned as a beta release for early 2027 across Vertex BD and Vertex Sync, as well as Vertex G4, Vertex G4Plant, Vertex G4PI, Vertex ED and Vertex Flow. Final availability, access conditions and commercial terms will be confirmed closer to release.
Our Customers Want AI That Saves Time and They Can Trust
Across construction, mechanical, electrical, plant and piping design, and industries benefitting from our product data and lifecycle management software, our customers have been clear: they want AI that solves practical problems, makes work faster and keeps their processes safe and under their control.
We know the potential firsthand. Vertex already uses AI tools in our own product development, and in some individual processes we have seen productivity improve ten fold. That experience is shaping how we bring AI into our products: start with real problems, measure the benefit, and keep the technology controlled and useful.
We will communicate the final details on data handling, access and beta conditions before release of VIA as the technical and commercial model is finalized.
From Assistant to AI Powered Design -tools: The Vertex AI Roadmap
At Vertex, we believe AI must deliver real value in everyday engineering and design work. New AI capabilities should make existing workflows faster or help users achieve better results, without compromising reliability and accuracy. Our AI roadmap starts with two complementary capabilities: intelligent assistance across Vertex products and the first AI-powered design agent for Vertex G4.
Introducing AI-Powered Design in Vertex G4
Alongside Ask VIA, Vertex G4 Mechanical Engineering Software will introduce an AI agent that goes beyond answering questions. Users will be able to interact directly with 3D models and assemblies using natural language.
The agent can inspect models, identify collisions, calculate properties such as mass and center of gravity, and perform design operations such as moving components, changing dimensions, modifying assembly constraints, and adding or replacing parts. This represents an important step from AI that helps users find information to AI that actively assists in completing engineering tasks.
What’s Next for Vertex AI?
Ask VIA and the Vertex G4 AI agent are the first steps in our broader AI strategy to bring people, design, manufacturing and data closer together.
Future AI capabilities will focus on more advanced design workflows, smarter use of engineering and product data, and automation of routine tasks and quality checks. Our approach remains practical: solve real customer problems, deliver measurable productivity improvements and keep users in control.
The first AI capabilities are planned for early 2027, with further details to be announced closer to release.